Refund Policy

Last updated: 26 October 2026

Try before you pay

Paid plans start with a 30-day free trial with no card needed, so you can make sure FridgieLog suits your business first.

14-day money-back promise

If you're not happy after paying, email hello@fridgielog.com within 14 days of the payment and we'll refund that payment in full. This applies to monthly and yearly plans.

After 14 days

You can cancel at any time from your account settings. Your plan stays active until the end of the period you've paid for, and you won't be charged again. We don't usually refund part-used periods after the first 14 days.

How refunds are paid

Payments are processed by Paddle.com, our authorised reseller. Refunds go back to the original payment method through Paddle and usually take 5 to 10 business days to appear, depending on your bank.

Your rights

This policy doesn't limit any rights you have under the Australian Consumer Law or other laws that can't be excluded.